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How to make a complaint about a health service

This Easy Read fact sheet says how to make a complaint when you are not happy with your health care.
Who is it for?
People with intellectual disability, Family and carers
What is it about?
What to do if your health rights are not respected
Who made it?
Health Care Complaints Commission NSW
When was it made?
It was created
2 years ago
. It was shared here .
Formats available:
Easy Read
Why do we trust it?

Because it was made to help, not for profit.

Learn more about why we trust it and how to check other information.

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This fact sheet is from the Health Care Complaints Commission in NSW. It says what to do when you get health care that is wrong or not ok.

You can make a about health care you get from:

  • hospitals or medical centres
  • doctors, nurses or dentists
  • counsellors or massage therapists
  • other kinds of health workers.

The fact sheet says that you could:

  • talk to the health service
  • talk to the Health Care Complaints Commission.

In other parts of Australia, you could talk to a , the commission or a complaints office. 

 

We trust this resource

We trust this resource because it is:

  • Made to help, not for profit
  • Made by people who know a lot about the topic
  • Made in Australia

We've checked this resource, and you can follow our guide to know if health information is true and right for you.

This resource was made by

Health Care Complaints Commission NSW

The Health Care Complaints Commission NSW manages complaints about health services and health professionals in NSW.